Effective training
Any compliance training solution must provide content that is accurate, current and complete. Creative high-quality design values then provide material that is visually stimulating and engaging for the learners. However, if the training is also to be optimised to meet the needs of a wide range of learners with a range of learning styles, it is also important to consider how the material is structured using instructional design.
Eukleia uses the Kolb model shown below as the framework for this approach.
This model recognises that individuals internalise and learn information through two primary mechanisms of perception and processing. As the model shows, this leads to four modes of learning – sensing, watching, thinking and doing. Everyone uses each of these modes at some point in their learning, but equally, everyone has their own preference for the mix of these in their ideal learning cycle.
In practice, Eukleia designs its training materials to accommodate these styles by ensuring that the content provides answers to the four key questions that map to these styles, namely “Why?”, “What?”, “How?” and “What if?”.
o Why?
Set the context and give examples of failures, stress the importance of reputational damage and explain the risk that is being mitigated.
o What?
Examine and explain the rule or procedure.
o How?
Show how the rule or procedure is applied by devising case studies and learning exercises with immediate feedback.
o What If?
Investigate different outcomes through the use of simulations and extended case studies.